Privacy information
About this privacy page
We explain selected provisions of our international privacy notice below, together with the limits of the information available for this development page.
Our international casino policy does not establish how visitor information is handled on this website. No verified inventory of this website's cookies, analytics, hosting logs, data recipients or retention periods is available for this development page. This should not be read as confirmation that we collect no data here or as a complete privacy notice for a live service.
The address [email protected] is not a confirmed working mailbox or a route for exercising rights over casino account data. Do not send identity documents, banking records, passwords or other sensitive information to it.
Responsibility for personal information
Our international English privacy notice names Zecure Gaming Ltd., a Malta company within the Betsson Group, as the controller of personal data unless the notice specifies otherwise. That responsibility relates to our operator's gambling services. The notice does not establish the ownership or data controller arrangements for this website.
The summary below concerns our international notice. It does not confirm that we accept British customers or that the same arrangements apply to every country version. Please consult the notice applicable to your service before submitting information.
Information described in our notice
Our notice describes receiving information directly from players, through their use of our services and from verification providers or other external sources.
| Category | Examples in our notice |
|---|---|
| Identity and account information | Contact details, birth date, account identifiers and location information. |
| Payments and verification | Transaction records, identity evidence and documents explaining the origin of funds. |
| Gambling activity | Bets, results, session length, account limits and exclusion records. |
| Device and browsing information | IP addresses, device details and information obtained through tracking technologies. |
| Communications | Support conversations, complaints and marketing preferences. |
These categories describe processing within our casino service; they are not a verified inventory of information collected on this website.
Why we process data
Our notice associates account administration and delivery of our gambling services with performance of the player agreement. It describes legal obligations as a basis for identity checks, prevention of financial crime and measures addressing gambling harm.
Other stated purposes include service improvements, system security, personalisation and handling legal claims, relying on legitimate interests. Marketing may rely on consent or, where the applicable rules allow it, legitimate interests. The basis depends on the particular activity; consent is not the basis for every use of player data.
Sharing and overseas processing
Our notice allows sharing within the Betsson Group and with providers supporting payments, games, verification, communications and technical operations. It also describes disclosures to authorities where required and transfers associated with certain corporate changes. Some recipients have their own responsibilities as data controllers.
For transfers outside the EU or EEA to destinations without a European Commission adequacy finding, our notice describes safeguards such as standard contractual clauses. The recipients and transfer arrangements can vary by brand and country. These arrangements concern our international casino service and do not establish the arrangements for this website.
Retention and account closure
We do not specify one retention period covering every player and every record. Our notice ties retention to the purpose, legal requirements and relevant jurisdiction.
Closing your casino account does not necessarily remove its records. We may need to retain information for financial-crime controls, gambling restrictions, tax requirements or disputes. Exclusion, fraud and investigation records can require longer storage. Our notice describes securely deleting or anonymising data that is no longer needed.
Choices and requests concerning casino data
Subject to the conditions and exceptions in our notice, you may:
- Obtain access to personal information and ask for inaccurate details to be corrected.
- Request erasure or limits on processing where the relevant conditions are met.
- Receive portable data when processing is automated and based on consent or a contract.
- Object to relevant processing, including direct marketing, or withdraw marketing consent.
- Seek human review and challenge qualifying decisions made solely through automated processing.
These options are not unconditional deletion or disclosure guarantees. Legal retention duties can limit erasure, while applicable exemptions can restrict access to material involving investigations, security controls, privileged information or other people's rights.
Our notice describes automated checks for matters including fraud, gambling harm and eligibility. It sets conditions on decisions with significant effects and provides for manual reassessment in the circumstances it specifies.
For casino data requests, use the privacy contact identified in our operator's notice or the facilities in your casino account. Our notice identifies a data protection officer and explains how to complain to a relevant supervisory authority. We cannot process casino data requests through [email protected].
Marketing, cookies and security
Our notice describes marketing opt-outs through unsubscribe controls, account preferences or customer support. A short processing delay may occur, and necessary account messages can continue after marketing is stopped.
Our notice also discusses cookies supporting functionality, performance, remembered preferences and advertising. Browser restrictions can affect casino features. Those descriptions do not establish which cookies are present on this website; see our cookies page for the separate website context.
Our notice describes encryption and restricted staff access among the safeguards for our international casino service, while acknowledging that online transmission and storage cannot be guaranteed completely secure. Those statements do not establish security safeguards or guarantees for this website.